The United States Postal Service (USPS) is currently experiencing significant delays in mail processing and delivery. We want to make sure you are aware of these delays and the impact they may have on you. For example, if you mail your timecard to PICS, this could result in you or your Workers getting paid late.

PICS would like to minimize the impact felt by our customers as much as possible, and, with these delays in mind, we wanted to share alternate ways to get your important documents to PICS:

You might have heard about changes the Minnesota Department of Human Services (DHS) is making to self-directed services and supports. At PICS, we’re here to help you understand what this means for your family and navigate your choices.

Tory Merhar with PICS was featured on KBEM to talk about Consumer Directed Community Supports, a support model in which people with disabilities choose and design the services they receive based off their assessed needs.

Listen to Tory's interview on KBEM

PICS is excited to roll out a new portal timecard approval process 2/1/2021. This past summer PICS informed you of some Minnesota Department of Human Services (DHS) requirement changes coming your way on how to submit timecards. PICS must make these changes to be in compliance with DHS. After receiving your feedback and testing this new process with a successful pilot group, we’re ready to provide a simple process to you with easy as possible instructions. PICS will now capture a shared process between both Representative and Worker showing approval of hours worked.