Your LSS DMP Support Team

We're here to help! Please call the DMP Support Team if...

You're worried about your next payment.

You can still be successful on a DMP. Call us today about your options.

You’ve lost your job.

We'll talk through prioritizing expenses and crisis budgeting techniques.

Something on your creditor statement(s) is confusing you.

We'll help you figure out what's going on and what can be done.

Call us Monday through Friday from 8:00 a.m. to 5:00 p.m. at 800.764.0351 or email us any time at [email protected].

Meet the Team

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Carrie Chapin

DMP Support

Carrie started with LSS Financial Counseling on our scheduling team five years ago, where she set up appointments and provided customer service over the phone. For the past 3 years, as part of the DMP support team, she works daily assisting people with DMPs.

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Karen Truscott

DMP Support

Karen has been with LSS for more than a decade. She started in Youth & Family services advocating and guiding youth experiencing homelessness under the LSS Renaissance Program.

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London Barthelemy

DMP Support

London joined LSS Financial Counseling and the DMP support team in 2020.

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Mandi VonderHaar

DMP Support

Mandi joined LSS in 2007 as a member of our scheduling team. Shortly thereafter, she transitioned to the LSS support team where she has a variety of roles. Advocating for individuals and their best interest is her passion.

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Sue Hartman

Accounting

Sue works in our accounting department at LSS as our senior accounting clerk. She applies 25 years of progressive accounting experience when assisting the people we serve with issues related to DMP payments.

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Tammy Leinweber

Accounting

Tammy started with LSS Financial Counseling in 2019 as a DMP support specialist, focusing on scanning payments, programming payments for disbursements to creditors, and providing outstanding customer service daily.